Financial Services

Notary Services

Notary Publics are available at all branches to provide notarization of a signature. The credit union does not charge a fee to notarize the signatures of tnConnect members.

Standard Debit Cards

Your tnConnect Debit Card is used just like a credit card, but when you make a purchase or transaction, the money is taken out of your checking account. It’s a safe and convenient alternative to using cash or checks. Your debit card also acts as your ATM card, where you can withdraw money from your accounts, deposit checks, or see account balances. We have two debit cards to meet our members’ needs = Rewards Debit and Express Debit Card.

Rewards Debit Cards

Your Rewards Debit Card is a debit card and an ATM card. You can use it anywhere Mastercard is accepted and to access ATM machines worldwide. In addition to those standard services, earn rewards simply by using your Mastercard Rewards Debit card. Points are accrued every time you use your card, and then those points can be redeemed for merchandise, travel, gift cards, or even cash to be deposited directly into your tnConnect checking account.

  • Earn 1 point for every $3 in signature-based purchases

  • Earn 1 point for every $5 in pin-based purchases

  • $200,000 in FREE Common Carrier Insurance when the card is used to purchase fares on planes, taxis, buses, trains, etc.

Mastercard Rewards Debit comes free with Digital and Interest Checking Accounts, and members can also apply for a rewards credit card, and points can be combined!

Overdraft Protection

Overdraft Protection services apply to all transactions and may help prevent overdrafts by automatically transferring funds to your checking account from another share, another account, or line of credit you may have at tnConnect. Finance charges apply to lines of credit. Please note that overdraft lines of credit are subject to credit approval.

Standard Courtesy Pay

Standard Courtesy Pay allows you to overdraw your account up to the disclosed limit for a fee in order to pay a transaction. Standard Courtesy Pay applies to checks, ACH–automated debits, recurring debit card payments, bill pay, and teller window transactions. Standard Courtesy Pay DOES NOT include ATM transactions and everyday debit card transactions.

Extended Courtesy Pay

Extended Courtesy Pay applies to all the Standard Courtesy Pay transactions as well as ATM transactions and everyday debit card transactions.

ID Safe

Identity theft is consistently the number one complaint to the Federal Trade Commission. Rampant data breaches, affecting millions of records, put consumers at risk of identity theft every day. It can happen to anyone—regardless of your age and income, where you live, or how careful you are.

Restoring your identity on your own can be time-consuming and stressful. After a while, some people give up, leaving them to contend with the aftermath of identity theft for years to come, including fraudulent bills, collections activity, damaged credit, and even criminal records.

tnConnect provides our members with access to comprehensive identity theft recovery services for a nominal monthly fee of $2.00. This service is complementary with our Digital and Interest Checking Accounts and can be removed from your account at any time. 

We have partnered with one of the nation’s most trusted names in identity theft protection to provide you with access to a comprehensive suite of services to address fraud caused by identity theft if it happens to you or your family member. These services include:

  • Fully Managed Identity Theft Recovery – If you suspect identity theft, or if your personal information becomes compromised, we will assign you to a professional, certified, and licensed Recovery Advocate who will complete the recovery work on your behalf, report progress along the way, and be there for you until your good name is restored – no matter how long it takes! This service extends to cover you and up to three generations of family! ID Safe Terms and Conditions

  • Lost Document Replacement – This service provides personalized one-on-one assistance to replace identity credential documents that have been lost, stolen, or destroyed in connection with your identity fraud event.

  • Identity Theft Expense Reimbursement Insurance – You may receive reimbursement for out-of-pocket expenses incurred during the identity recovery process up to a maximum of $10,000, including reimbursement for lost wages, attorney’s fees, and other expenses. ID Safe Evidence of Coverage

If you suspect you are a victim of fraud, contact tnConnect right away at (865) 688-2424. We will put you in touch with a Recovery Advocate who will work with you to analyze your situation, can complete identity recovery legwork on your behalf, and will be there for you until your good name is restored – with no time limit. To log into the ID Safe site, click the red box below.

Visa® Gift Card

Do you have a hard-to-buy-for person in your family? Give the people you care about the gift of choice. Visa Gift Cards make great gifts for any occasion…holidays, graduations, birthdays, or just to say thank you! We have gift cards available in many different designs in any increment up to $1,000. These are safer than giving cash, and they are widely accepted across the country.

Visa® Reloadable Prepaid Card

Our Reloadable Prepaid Card helps you with budgeting. Easily load whatever dollar amount to your card through direct deposit, mobile app, website, in our branches or via the toll-free number. You only spend what you have on your card! This card comes with EMV chip protection, and it provides a safer alternative to cash as it is not tied to your credit union accounts. You can visit CUMoney for more information and to reload your card.

Visa TravelMoney® Prepaid Card

This card is the perfect alternative to carrying cash when traveling! These cards also provide EMV chip protection, and they can be easily managed via the CUMoney mobile app. They are accepted worldwide and provide safety for your finances when traveling. It’s the ultimate protection for your money and your trip. Free VISA travel enhancements, including purchase security on items purchased with card, travel & emergency assistance and lost luggage reimbursement. You can visit CUMoney for more information and to reload your card.

Safe Deposit Boxes

tnConnect offers Safe Deposit Boxes at each of our offices. There are a variety of sizes, and all are offered at competitive rental rates. All boxes provide dual key access for members’ protection. Boxes can be accessed during lobby hours on any business day. Signature verification is required before access is allowed.

Members can rent boxes at any time during the year. Annual billing for Safe Deposit Boxes is one year from the rental date and can be deducted from a savings or checking account. Annual rental rates are:

  • 3×5          $30

  • 5x 5         $35

  • 3×10        $35

  • 5×10        $50

  • 10×10      $75