Remote Services


Online Banking

With tnConnect’s online banking, it’s easy to simplify your life with convenient and secure access to your account 24 hours a day, seven days a week. Just a click of the mouse connects you with your account from the convenience of your home, the office, or while you are traveling. You can quickly, easily, and securely transfer funds between accounts and review transaction histories.


e-Statements

Why not simplify life by having statements available anytime online to view and print? E-Statements give you the ability to view your statements online. When you sign up for e-Statements you will stop receiving monthly statements in the mail and start receiving email alerts when your statement is ready for viewing.


Bill Pay

Pay your bills with a click instead of a check with tnConnect’s online bill pay. This service is FREE to members using their tnConnect checking account with e-Statements. Make unlimited bill payments, set up recurring payments, view your payment history, or pay several bills at once. BillPay also has a feature called Bill Discovery where you can find your bills and automatically add them to your account. This reduces errors from manual entry, and your bills are added in a matter of moments, allowing you to get back to your busy schedule!


Message Pay

With MessagePay, you can easily make loan payments using a debit card or external bank account directly from your phone, tablet, or computer. The best part is the payment is processed immediately, directly from a text on your mobile device.


Zelle®

Zelle® is a fast, safe, and easy way to send money directly between almost any bank account in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, members can send money to people they trust, regardless of their financial institution. This service can be found in the Pay Bills tab of Online Banking. Learn more about Zelle®.


Credit Sense

Credit Sense is a financial education tool which offers members access to their credit score, full credit report, credit monitoring, and money saving opportunities. Credit Simulator allows you to review possible financial scenarios and how they may impact your credit score. This is a free service and can be found in online banking and the mobile app.


Card Management

Credit Card Management
tnConnect Credit Union's enhanced Card Management tools make managing your credit card easier than ever. Available through online banking or the tnConnect Card App, you can access your account, lock or unlock your card, set alerts and spending controls, make payments, activate cards, report them lost or stolen, and more—all from one convenient interface.

Debit and Credit Card Features
The Card Connect App offers a secure and convenient way to manage your tnConnect debit and credit cards. Stay in control with features like viewing account details, setting alerts and controls, activating real-time alerts, reporting lost or stolen cards, disputing transactions, and turning your card on or off. Download the app for free today from your favorite app store!

Download by searching your app store for tnConnect Cards.

 
 

Digital Wallet

Now enjoy swift and secure payments on-the-go with Digital Wallets.  Just tap your phone at checkout. Digital Wallet with Android, Apple, Samsung, or Garmin devices. Add your tnConnect debit and/or credit card to your digital wallet. Pay confidently at over a million locations in the U.S.

For more information, check out the website below that corresponds with your phone.


Mobile App

Managing your finances is now easier than ever through the app, you can:

  • Check account balances & history

  • Deposit checks remotely

  • Locate shared branch locations & ATMs

  • Check current financing rates

  • Apply for loans

  • Manage Rewards accounts

  • And much more!

Download by searching your app store for tnConnect Mobile.

 
 

Mobile Deposit

Save time and avoid a trip to the credit union when you need to deposit a check. Simply deposit checks directly into your account through your mobile device.

To get started:

  1. Log into the mobile app through your Apple or Android device.

  2. Tap Deposit and follow the process.


eReceipts

Tired of receipts lying around? Looking for a better way to record your credit union transactions? With eReceipts, you can have your receipts conveniently emailed to you after each teller transaction, whether it is an in-branch, mail drop, or an over-the-phone transaction. These are a digital record of your teller transaction, and they are securely sent to your email address. Only a simple one-time enrollment is required


Phone Account Line

Your 24-hour phone account line is available anytime. You can check your balances, transfer funds, see if a check has cleared, and conduct many other transactions – all free of charge. Call (800)598-8985.


Shared Branching

tnConnect has joined together with credit unions all over the United States to offer you more convenience by sharing locations. It’s not just an ATM; it’s a fully staffed office where you can conduct your credit union business with real people. We give personal service that you’ve come to expect from your own credit union, whether you’re across town or 1,000 miles from home!

Use this service to cash checks, make deposits, make loan payments, conduct financial transactions, or get a printout of your recent account history.

Finding a participating credit union branch is easy. You can:

Look for the CO-OP Shared Branch logo at credit unions across the country to find a credit union near you!