Remote Services

Online Banking

With tnConnect’s online banking, it’s easy to simplify your life with convenient and secure access to your account 24 hours a day, seven days a week. Just a click of the mouse connects you with your account from the convenience of your home, the office, or while you are traveling. You can quickly, easily, and securely transfer funds between accounts and review transaction histories.

e-Statements

Why not simplify life by having statements available anytime online to view and print? E-Statements give you the ability to view your statements online. When you sign up for e-Statements you will stop receiving monthly statements in the mail and start receiving email alerts when your statement is ready for viewing.

Bill Pay

Pay your bills with a click instead of a check with tnConnect’s online bill pay. This service is FREE to members using their tnConnect checking account with e-Statements. Make unlimited bill payments, set up recurring payments, view your payment history, or pay several bills at once. BillPay also has a feature called Bill Discovery where you can find your bills and automatically add them to your account. This reduces errors from manual entry, and your bills are added in a matter of moments, allowing you to get back to your busy schedule!

Message Pay

With MessagePay, you can easily make loan payments using a debit card or external bank account directly from your phone, tablet, or computer. The best part is the payment is processed immediately, directly from a text on your mobile device.

Zelle®

Zelle® is a fast, safe, and easy way to send money directly between almost any bank account in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, members can send money to people they trust, regardless of their financial institution. This service can be found in the Pay Bills tab of Online Banking. Learn more about Zelle®.

Credit Sense

Credit Sense is a financial education tool which offers members access to their credit score, full credit report, credit monitoring, and money saving opportunities. Credit Simulator allows you to review possible financial scenarios and how they may impact your credit score. This is a free service and can be found in online banking and the mobile app.

Card Management

tnConnect Credit Union's enhanced Card Management experience is designed to streamline the management of your credit cards. Accessible through online banking or our tnConnect card apps, this comprehensive interface empowers you to view account information, lock/unlock cards, set alerts and spending controls, pay bills, initiate lost/stolen card procedures, activate cards, and more.

The Card Connect App provides convenience and security, empowering members to multitask on-the-go with features like viewing account details, setting alerts and controls, reporting lost/stolen cards, making payments, turning cards on/off, and disputing transactions—all designed for optimal user experience, including TouchID access and personalized image integration. Download the app today for free on your preferred app store.

Download by searching your app store for tnConnect Cards.

 
 

Digital Wallet

Now enjoy swift and secure payments on-the-go with Digital Wallets.  Just tap your phone at checkout. Digital Wallet with Android, Apple, Samsung, or Garmin devices. Add your tnConnect debit and/or credit card to your digital wallet. Pay confidently at over a million locations in the U.S.

For more information, check out the website below that corresponds with your phone.

Mobile App

Managing your finances is now easier than ever through the app, you can:

  • Check account balances & history

  • Deposit checks remotely

  • Locate shared branch locations & ATMs

  • Check current financing rates

  • Apply for loans

  • Manage Rewards accounts

  • And much more!

Download by searching your app store for tnConnect Mobile.

 
 

Mobile Deposit

Save time and avoid a trip to the credit union when you need to deposit a check. Simply deposit checks directly into your account through your mobile device.

To get started:

  1. Log into the mobile app through your Apple or Android device.

  2. Tap Deposit and follow the process.

eReceipts

Tired of receipts lying around? Looking for a better way to record your credit union transactions? With eReceipts, you can have your receipts conveniently emailed to you after each teller transaction, whether it is an in-branch, mail drop, or an over-the-phone transaction. These are a digital record of your teller transaction, and they are securely sent to your email address. Only a simple one-time enrollment is required

Phone Account Line

Your 24-hour phone account line is available anytime. You can check your balances, transfer funds, see if a check has cleared, and conduct many other transactions – all free of charge. Call (800)598-8985.

Shared Branching

tnConnect has joined together with credit unions all over the United States to offer you more convenience by sharing locations. It’s not just an ATM; it’s a fully staffed office where you can conduct your credit union business with real people. We give personal service that you’ve come to expect from your own credit union, whether you’re across town or 1,000 miles from home!

Use this service to cash checks, make deposits, make loan payments, conduct financial transactions, or get a printout of your recent account history.

Finding a participating credit union branch is easy. You can:

Look for the CO-OP Shared Branch logo at credit unions across the country to find a credit union near you!